Alamo Rent A Car
Follow these 3 Easy steps.
- Go to Start Booking Now! ››
- Fill out the required fields regarding renters name, location, date and time, pCard information and travel coordinators contact information.
- Upon completing your booking, you will see a Panda confirmation. You will also receive a separate rental confirmation via email from Alamo. If you have not received this confirmation within the hour please contact Nadine Cunningham (808) 838-2961
Important note when booking!
DO NOT insert any car rental frequent renter membership number into any State reservation. It will invalidate your reservations.
Changes and Cancellations
Changes and cancellation of reservations can be done by calling reservations or going online to Alamo Car Rental
Daily / Weekly Rates
- Car Type Daily / Weekly
- Compact $42.00 / $210.00
- Standard $44.00 / $220.00
- Full-Size $56.00 / $280.00
- Mini Van $63.00 / $315.00
- SUV $63.00 / $315.00
Alamo Rent A Car Participating Locations
| Island of Oahu Locations |
|---|
|
Honolulu Airport (HNL) 3055 N. Nimitz Hwy. Honolulu, HI 96819 Telephone: (808) 833-4585 Fax: (808) 833-0045 Hours: 5:00am- 1:00am Operations Manager: Jason Nakamura |
| Island of Maui Locations | |
|---|---|
|
Kahului Airport (OGG) 905 Mokuea Place Kahului, HI 96732 Telephone: (808) 871-6235 Fax: (808) 871-2753 Hours: 5:00am- 11:00pm Operations Manager: Brad Uchida |
West Maui - Kaanapali Transportation Center 30-C Halawai Drive Kaanapali, HI 96761 Telephone: (808) 661-7181 Fax: (808) 667-5459 Hours: 7:00am- 5:00pm Operations Manager: Shoichi Hamai,Jr. |
| Island of Hawaii (Big Island) Locations | |
|---|---|
|
Kona- Keahole Airport (KOA) P.O. Box 4449 Kailua-Kona, HI 96745 Telephone: (808) 329-8896 Fax: (808) 329-2671 Hours: 5:30am- 10:00pm Operations Manager: Maurice Toro |
Hilo- General Lyman Field (ITO) P.O. Box 5148 Hilo, HI 96720 Telephone: (808) 961-3343 Fax: (808) 935-6329 Hours: 6:00am- 8:30pm Operations Manager: Phillip Mootmag |
| Islands of Kauai & Molokai Locations | |
|---|---|
|
Lihue Airport (LIH) 3276 Ho'olimalima Place Lihue, HI 96766 Telephone: (808) 246-0645 Fax: (808) 246-1187 Hours: 5:15am- 10:00pm Operations Manager: Nani Workman |
Molokai (MKK) Ho'olehua Airport Ho'olehua, HI 96729 Hours: 6:30am - 7:00pm |
Getting receipt(s) from Alamo Rent A Car
Four Available Options to get a copy of a car rental receipt:
1. Get one at the rental branch when returning vehicle.
2. To request your rental receipt(s) online,
Fill out required fields
3. Call the corporate account department at 808 838-2961.
4. Email Phyliss Miyamura to get it.
Note
When making a reservation over the phone please provide the State of Hawaii CID #
Airport Reservation Number
- For reservations please contact Phyliss Miyamura:
(808) 838-2962
Daily/ Weekly Rate Conditions:
Daily rates are based on a 24 hour rental period.
Weekly rates are based on a seven day rental period.
Rates are inclusive of applicable taxes, surcharges and mandatory fees. Includes one tank of gas.
Overtime Charges/ Drop Charges
| Car Type | Cost per hour | ||||
|---|---|---|---|---|---|
Note:
|
|||||
| Compact Size Car | $10 / per hour | ||||
| Mid-Size Car | $10 / per hour | ||||
| Full Size Car | $10 / per hour | ||||
| Mini Van (7 or 8 passengers) | $10 / per hour | ||||
| Sports Utility Vehicle (SUV) | $10 / per hour | ||||
Payment acceptance
Alamo Rent-a-car will accept the State of Hawaii MasterCard Purchasing Card (pCard) as the primary form of payment at time of closing of rental agreement.
All incidental charges not included as part of the inclusive rate shall be paid directly by the traveler. Alamo Rent-a-car will also accept personal credit cards in lieu of no pCard as the form of payment.
Alamo Rent-a-car will NOT ACCEPT purchase orders.
Alamo Rent-a-car will NOT ACCEPT checks.
Changes and cancellations
Changes and cancellation of reservations can be done by calling reservations or going online to Alamo Car Rental
For changes and cancellation online select tab "Review/Change/Canel" reservation. You will need to have:
- Confirmation Number
- Last Name of renter
- Telephone number used in reservation
Alamo Car Rental will not charge for any "no-show" reservations but we do ask as a courtesy to call to cancel reservations if your reservation is not required.
Counter bypass/Express Check in and Return
Alamo Rent-A-Car will provide the State of Hawaii a counter bypass program to the State of Hawaii. State employees will have their paperwork prepared for them prior to their arrival.
Upon arrival at the location, they will proceed to a designated location (designated by proper signage). Upon providing their valid driver's license, and will be checked in by the first available employee. They will receive a copy of the rental agreement which will note the gas/mileage reading and any damages currently on the vehicle.
Return of the vehicle will include verification of mileage and new damages on vehicle (if any). Upon clearance, Alamo staff will then verify charges with the state employee and close out the contract, at which time will either charge the pCard of the renter's personal credit card (if that department is not using pCards for payment). Receipt to be provided at time of closing upon renter's request.
In addition, the following services on obtaining a receipt is provided
- Maui and Honolulu airport locations, a receipt will print from Alamo's rapid hand-held check-in device.
- Renter can print out receipt online by providing their last name and driver's license number
- Renter can go to any of Alamo's 25 Hawaii locations to receive a computerized receipt and is not dependent upon where you rented from.
- Renter can also request to have a receipt faxed to them
Refueling options:
For airport locations only you will receive a full tank of gas. You may return the vehicle on empty
Each rental is based on a 24-hour period. If you have multiple days requests, there is no option to refuel or exchange the car, with only ONE reservation. If think you will need to refuel the car, please make a separate reservation.
Alamo provides no refueling option. All rentals will have a full tank of gas at time of rental and can be returned with an empty tank of gas at no charge.
Grace Period
59 minutes grace period
Authorized Drivers
- Renter is properly licensed
- Renter is acting within the scope of their employment duties.
- Must be 21 years of age or older with no underage fee. Driver must rent while on authorized state travel.
- Additional authorized drivers will be allowed to rent without additional charges while on authorized state travel